FAQ's

LEGAL DISCLAIMER

The following FAQs ("Frequently Asked Questions") are provided for informational purposes only. They do not constitute legal, financial, medical, or any other type of professional advice. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the FAQs or the information contained therein. Any reliance you place on such information is strictly at your own risk.

The FAQs may not cover all aspects of a particular topic and should not be considered exhaustive. For specific advice or information tailored to your situation, please consult a qualified professional relevant to your needs.

THE BASICS

REFUNDS

Refunds are not available for our services, which are deemed final upon purchase.

It's the client's responsibility to confirm their statuses and suitability for testing before scheduling.

Once appointments are set, refunds are not permitted under any circumstances.

Estimated processing times are not guaranteed and delays due to various factors do not qualify for refunds or discounts.

Test parties or third-party payers are jointly liable for payment.

All payments must be settled before service.

**If testing cannot proceed due to changes in circumstances or medical complications, fees remain nonrefundable.

**Additional DNA samples may be requested for accurate testing; refusal to provide these samples does not warrant a refund.

OFFICE & WORKSPACES

How do I book an office space?

You can book your spot directly on our website through the easy-to-use booking form or contact us for assistance.

Can I extend my daily pass if I need more time?

Yes! Just let us know, and we’ll extend your access for the day.

Do I need to bring my own equipment?

Our space is fully equipped with everything you need, including desks, monitors, printers, and office supplies.

WORKPLACE SCREENINGS

How long does it take to get fingerprinted?

Rolling ink onto your fingers and pressing them onto paper, might take around 15 to 30 minutes, including preparation and processing time. If you have an appointment, the process might be quicker. However, you may need to factor in wait time if there are other people ahead of you.

What is required to have a document notarized?

Government issued identification and the document needing a notary stamp.

ALCOHOL & DRUG TESTING

How far back does a hair follicle test check?

Drugs in hair may be detectable for approximately 90 days. Unlike head hair, body hair drug testing can only show a history of drug use sometime between 30 days and a year in the past.

MAILBOXES & SHIPPING

What is required to rent a mailbox?

A notarized 1583 form and 2 valid forms of identification.

Can you use a virtual address for multiple businesses?

Yes. Registering multiple businesses at the same address, each business must still comply with local regulations. Be sure to comply with regulations and consult with an accountant or legal professional to ensure that your business structure remains compliant when using a shared address.

DNA TESTING

What is required to take a legal DNA test?

For every Legal DNA paternity test (chain of custody), clients must present a valid government-issued ID, such as a driver’s license, passport, or military ID. Minors do not need these documents as long as the guardian and/or alleged father signs the consent form for the child's testing.

How can I tell if my spouse/partner is cheating?

It’s easy to overthink when suspicion arises. If you think your partner may be cheating, it’s important to communicate openly with them. Watch for changes in behavior, routine, or appearance, but remember, these signs don’t necessarily mean infidelity. A direct, honest conversation is often the best way to address your concerns. If doubts persist, you may want to consider a professional infidelity DNA test for clarity.

What will the infidelity DNA test results reveal?

An infidelity DNA test can provide several insights, including:

Detection of DNA on the samples provided
Identification of the gender of the DNA found
Comparison to check if any DNA matches yours
Confirmation of semen presence on the samples

CONSORTIUM/TPA & DER

Is it mandatory to appoint a C/TPA?

No, it is not mandatory to have a Consortium TPA (Third-Party Administrator) just because you have a CDL (Commercial Driver's License) or own a trucking company. However, there are certain requirements that trucking companies and CDL drivers must comply with regarding drug and alcohol testing under federal regulations(specifically FMCSA regulations).

If you have any questions about the information provided in the FAQs or require further clarification, please contact us at dot@weDOTthis.com.